Refund policy

This return and refund policy governs the conditions under which returns and refunds are accepted by Donicy Bags. By making a purchase on our website, you agree to the terms outlined below.

  • Return Eligibility.
    Customers may request a return within 7 days from the date of receipt of the product.
    To qualify for a return, the following conditions must be met:
    The product must be unsued, unaltered and in the same condition as delivered.'
    The product must be returned in its original packaging
    A valid proof of purchase or order confirmation must be provided
  • Non-Refundable and Non-Refundable items
    The following items are not eligible for return or refund:
    Product damaged due to customer misuse, improper handling, or installation
    Items without original packaging
    Products purchased during a clearance sale or special promotions.